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Delivery & Returns

You order, we take care of everything else. We will deliver your order to your door. In most of the EU the delivery is FREE of charge (the full list of countries see here).

Important notes:

  • The shipping cost is added at the check-out.
  • Our logistic partner - UPS delivers from Monday to Friday, weekend deliveries are not possible.
  • If you have any particular requests regarding the shipment, please contact us at hello@366concept.com BEFORE making the order. We will be very happy to assist you! 
  • Additional delivery costs for non-continental or remote areas can be charged after the check out. If you have any doubts about your delivery address, please contact us at hello@366concept.com for a quotation.
  • For delivery outside Europe, please contact us at hello@366concept.com.


RETURNS: 

We accept 14-day returns only for stock products available in the category: Quick Delivery. Don't worry about the shipment back, we will take care of it! Note, however, that we will charge you the "logistic charge" of 40-80 euro (depending on the product). Of course, you can ship the products back yourself and get 100% refund. For more details, please contact us: hello@366concept.com. 

You can download the RETURN FORM here.

All other products are made to order and returns cannot be accepted. Please ensure that you read all descriptions (size, colour, fabric specifications) carefully before ordering. If you have any doubts:

  • Dowload our catalogue to read more about the fabric specifications and product dimensions.
  • Order fabric swatches here: for 10 euro, you can order up to 5. The cost of the swatches will be deducted from your final order.
  • The fabric care manuals you can find here